OUR TERMS OF TRADE
We value and appreciate your custom. To help us help you please be aware of our terms and conditions.
ACCOUNTS
Credit accounts are opened on the basis that payment is made by the 20th of the month following purchase. Any discounts you may receive are conditional on adhering to these terms. If you cannot meet these terms please let us know us immediately. If your account is constantly overdue we may make it Cash Only or may decline to supply products to you.
PAYMENT FOR GOODS
Goods are delivered or collected on the basis that payment will be made by the 20th of the month following purchase. We continue to own the goods until full payment has been received. We (or our appointed agent) may repossess goods if payment is not received. Penalty interest may be applied to any outstanding balance at a rate of 2.5% per month, together with any costs or expenses incurred by us in recovering any outstanding amount from you.
We accept cash, cheque (with appropriate ID), eft-pos and major credit cards (except Amex & Diners). You may also pay us by direct credit. Please contact us for our account details.
CREDITS
Credits for faulty goods will only be issued when the goods arrive back at our warehouse with paperwork. Please notify us of any breakages as soon as possible.
RETURNS
We must be advised (preferably by fax) of any goods to be returned within 7 days of delivery. Goods returned after 7 days will be accepted at our discretion.
FREIGHT
Courier Please check the consignment is for you and you have the correct number of parcels. If you do not have time to check the consignment please mark the docket STI (subject to inspection). If this is not done we cannot claim for lost or damaged goods. If you do have a claim for damaged or lost goods please advise us immediately, keep the goods and packaging and we will arrange for the courier to pick them up.
Carrier - Check the order while the driver is present - (signing STI does not apply to carriers). Any damage, breakages or missing items must be noted on the consignment note and countersigned by the driver. Notify us immediately by fax.
Couriers and carriers do not accept claims after 7 days and we will not be able to credit you account after this time.
STATEMENTS AND INVOICES
Invoices are sent out with all goods, unless other arrangements have been made. Statements are sent out at the end of every month. In order to cut down on the amount of paper we use we dol not send copies of invoices with the monthly statements. If you need a copy of an invoice please call us and we will send it to you.
PERSONAL PROPERTY SECURITIES ACT 1999
In accepting these terms and conditions, you accept that they constitute a security agreement under s36 of the Personal Property Securities Act 1999, and that we may take a security interest in all goods we may supply to you. You also agree to sign any further documents or provide further information that we may require to register a security interest.
PRICES
We are a wholesale business. Our wholesale prices are therefore only available to account holders and recognised customers. For all other customers our trade prices apply. Our furniture wholesale prices are only available to recognised furniture retailers.
All prices are GST & freight exclusive.
ABOVE ALL!
Please talk to us about any query or problem you may have. We believe in working with you and we will do all we can to assist.